How One Citizen works
From registration to Digital ID to every government service — step by step.
Your journey from registration to fully digital citizen
Register
Create your account with your ID documents and a live selfie. Takes 10 minutes on your phone.
KYC Review
A Registry officer verifies your documents. Usually within 2 working days.
Get your Digital ID
Your official government Digital ID is issued. THA-2026-XXXXXX. Stored on your phone.
Access 513 services
Browse, apply, pay, report — every THA service available from your phone or computer.
Track and receive
Real-time status updates. Push notifications. SMS alerts. You always know what’s happening.
Everything you can do with One Citizen
Get your Digital ID
Your official government identity, issued once and used everywhere.
Apply for services
Every application, submitted from your phone.
Pay government bills
Property tax, water, and more — paid in seconds.
Report issues
Potholes, drainage, and street lights — reported instantly.
Book appointments
Health centres and government offices, on your schedule.
Store documents
Your Digital Locker keeps everything safe and accessible.
Get notified
Push, SMS, and email updates at every stage.
Ask the AI Assistant
Instant answers to your questions, day or night.
Track applications
Know exactly where every request stands.
Works offline
Full functionality, even with patchy signal.
Secure and private
Bank-grade security on every piece of your data.
Verify your identity
A scannable QR code any THA officer can verify instantly.
Why citizens across the Caribbean are asking for this
If your government doesn't have it yet — ask them why not.
No more queues
The average Tobago citizen spends 4+ hours per year in government queues. One Citizen brings that to zero.
No more lost paperwork
Every application, every document, every receipt — permanently stored and retrievable.
No more wondering
Know exactly where your application is, who is handling it, and when it will be ready.
Is your island not on One Citizen yet?
Share this with your government.
Built for the Caribbean. Secured to international standards.
Bank-grade security
Encryption and access controls built to international financial standards.
Offline-first
Designed from day one to work in areas with limited or no signal.
Tamper-proof audit
Every action hash-chained and permanently, mathematically verifiable.
Open to agencies
Partner agencies plug in through a documented, secure integration layer.